HRM 326 Employee Development Final Exam Answers


Q1:      What must a needs analysis do?

  1. determine the training needs of the organization
  2. determine the training needs of the employees
  3. determine the training needs of the department
  4. determine the training needs of the employees and department


Q2:      What three areas should be the focus of a needs analysis?        

  1. location, organization, people
  2. departments, organization, tasks
  3. organization, people, departments
  4. organization, tasks, people


Q3:      What is behavioral learning?

  1. how we act or behave
  2. pleasant or unpleasant experiences in life
  3. how we choose to handle life experiences
  4. the causes of life experiences


Q4:      What is cognitive learning?

  1. learning is based upon our performance level
  2. learning is based upon our ability to communicate
  3. learning is based upon our mental processes
  4. learning is based upon our ability to learn



Q5:      Which three topics known as “states” describe internal learning conditions?

  1. attention, motivation, recall
  2. recall, motivation, environment
  3. motivation, attention, ideas
  4. environment, ideas, recall


Q6:      Which of the following set of terms ispart of dimensions of cultural differences?

  1. masculinity-Femininity, power distance, uncertainty avoidance
  2. standards of lifestyle, level of power, masculinity-femininity
  3. uncertainty avoidance, power distance, standards of lifestyle
  4. level of power, masculinity-femininity, power distance


Q7:      Which of the following is one of “Gagné-Briggs” nine events of instruction?

  1. methods and elements
  2. order and timing
  3. avoid certain behaviors
  4. provide guidance for learning


Q8:      Which answer best describesdiversity?

  1. preservation or existence of one culture
  2. personality traits
  3. the state or condition of being multicultural
  4. a collaboration of opinions or ideas



Q9:      Which answer best describes a virtual classroom?

  1. education using a robot
  2. online using internet technology
  3. groups or teams at a site location
  4. a personal tutor at home


Q10:    Which answer best describes a traditional classroom?

  1. learning via the telephone
  2. online using internet technology
  3. a personal tutor at home
  4. face-to-face learning environment



Q11: What four approaches are used to develop employees?

  1. Interpersonal relationships, formal education, informal education, assessment
  2. Job experiences, assessment, informal education, external relationships
  3. formal education, assessment, job experiences, interpersonal relationships
  4. assessment, informal education, external relationships, interpersonal relationships



Q12:    What are the three (3) components of a good objective?

  1. rationale, process, reasoning
  2. conditions, desired outcomes, standards
  3. openness, desired outcomes, conditions
  4. reasoning, standards, process



Q13:    Which of the following terms is a form of conditioning first demonstrated by Ivan Pavlov?

  1. occupational
  2. classical
  3. methodology
  4. ideology



Q14:    Which of the following two terms are core tools of operant conditioning?

  1. punishment and alternative
  2. behavior and reinforcement
  3. alternative and behavior
  4. reinforcement and punishment



Q15:    Open systems

  1. do not interact with their environment
  2. develop training and development programs
  3. have a dynamic relationship with their environment

      4. encourage outdoor activities