BAM 411 Human Resource Management Unit 1 Examination


  1. ________ plan training activities.
  • Managers
  • Training specialists
  • Corporate teachers
  • Job analysts


  1. ________ organize the training opportunities for a company.
  • EEO representatives
  • Trainings specialists
  • Change managers
  • Communication directors


  1. The ________ HR group may provide specialized support for organizational change.
  • centers of expertise
  • embedded
  • corporate
  • transactional


  1. The proportion of younger workers in the workforce is projected to ________.
  • stop growing
  • decrease
  • decrease at a faster rate
  • increase at a slower rate


  1. Over the next few years, employers may face a severe labor shortage because ________.
  • people are living longer
  • there are fewer people entering the job market than there are retiring baby boomers
  • one-third of single mothers are not in the labor force
  • All of the above.


  1. What tactic will employers likely have to take to fill openings left by retiring employees?
  • hiring more women
  • instituting flexible work hours
  • rehiring retirees
  • lowering the retirement age


  1. Strategic human resource management refers to ________.
  • planning the balance of internal strengths and weaknesses with external opportunities and threats to maintain competitive advantage
  • extending a firm’s sales, ownership, and manufacturing to new markets
  • formulating and executing human resource policies and practices that produce theemployee competencies and behaviors the company needs to achieve its strategic aims
  • emphasizing the knowledge, education, training, skills, and expertise of a firm’s workers


8 . Which term refers to letting vendors abroad provide services for a firm?

  • offshoring
  • application service providers
  • data warehousing
  • external work systems


  1. ________ refers to the tendency of firms to extend their ownership to new markets abroad.
  • Trend analysis
  • Globalization
  • Outsourcing
  • Strategic human resources


  1. Which organization provides professional certification for human resource managers?
  • Association of Business Administration
  • Academy of HR Partners
  • Academy of Management
  • Society for Human Resource Management


  1. Which of the following is an example of HR management’s changing role?
  • HR managers must be individually centered so as to ensure that there will be nofavoritism.
  • HR managers must represent the organization even when they are off the clock.
  • HR managers must measurably improve organizational performance.
  • None of the above.


  1. Which of the following is not a factor changing the environment of HRM?
  • economic trends
  • demographic trends
  • “generation Y”
  • None of the above.


  1. All of the following are new HRM skills except:
  • improving internal consulting skills.
  • improving off shoring skills.
  • supplying transactional services while serving more strategic, internal consulting activities.
  • All of the above.


  1. A ________ is a system that enables employees to manage their own benefits and update their personal information.
  • software based system
  • company portal
  • cybernetic portal
  • formulation system


  1. Of the ten most serious ethical issues, how many were HR related?
  • four
  • ten
  • six
  • seven


  1. Which of the following is an issue that HR managers have to deal with today?
  • managing ethics
  • adding value
  • managing employee engagement
  • All of the above.


  1. The ________ Amendment to the U.S. Constitution states, “no person shall be deprived of life,liberty, or property, without due process of the law.”
  • Tenth
  • Fifth
  • First
  • Thirteenth


  1. The establishment of the EEOC ________ the ability of the federal government to enforce equal employment laws.
  • hampered
  • greatly enhanced
  • greatly reduced
  • truncated


  1. Jack is a 55-year-old American of Anglo-Saxon descent. What legislation is intended to protect Jack from discrimination?
  • Age Discrimination in Employment Act of 1967
  • Equal Pay Act of 1963
  • Executive Order 11246
  • Title VII


  1. The Vocational Rehabilitation Act requires that employers accommodate disabled workersexcept when doing so imposes ________.
  • any form of inconvenience
  • any objection by the customers
  • an undue hardship
  • any financial burden


  1. What was the name of the landmark case the Supreme Court used to define unfair discrimination?
  • Griggs v. Duke Power Company
  • Meritor Savings Bank FSB v. Vinson
  • Faragher v. City of Boca Raton
  • Roe v. Wade


  1. All of the following are ways of proving sexual harassment except:
  • visiting the ombudsman.
  • hostile working environment.
  • quid pro quo.
  • b and c only


  1. Under the Federal Agency Uniform guidelines, it may be ________ to discriminate againstpersons even within the 40+ age bracket.
  • unlawful
  • necessary
  • lawful
  • b and c only


  1. All of the following are useful in minimizing liability for sexual harassment except:
  • establishing a management response system.
  • taking all complaints about harassment seriously.
  • adopting a policy that forgives the first offense.
  • issuing a strong policy statement condemning harassment.


  1. Which of the following is not a guideline arising out of Griggs v. Duke Power?
  • job relatedness
  • discrimination must have disparate impact only
  • discrimination need not be intentional
  • burden of proof on employer