BAM 411 Human Resource Management Unit 2 Examination


  1. Information regarding job demands such as finger dexterity or conscientiousness is included inthe information about ________ an HR specialist may collect during a job analysis.
  • work activities
  • performance standards
  • machines, tools, equipment, and work aids
  • human behaviors


  1. What type of information is contained in the job identification section of a job description?
  • job summary
  • major functions or activities
  • job title
  • All of the above.


  1. When filling jobs with untrained people, the job specifications may include ________.
  • quality of training
  • physical traits
  • length of previous service
  • All of the above.


  1. Competency analysis focuses on ________.
  • what is accomplished
  • what competencies or skills the worker must have to do the work
  • where the work is accomplished
  • when work is accomplished


  1. When planning for employment requirements, what must be forecasted?
  • personnel needs
  • supply of inside candidates
  • both a and b
  • None of the above.


  1. ________ contain data on employees’ performance records, educational background, andpromotion recommendations.
  • Trend records
  • Qualifications inventories
  • Computerized information systems
  • Replacement charts


  1. Who is typically responsible for paying the fees charged by private employment agencies whenthey place qualified individuals in jobs?
  • the employee
  • the employer
  • there are no fees
  • the state employment commission


  • Which of the following is an advantage of college recruiting?
  • access to candidates who are not looking for jobs
  • access to a source of management trainees
  • schedules for recruitment visits set far ahead of time
  • All of the above.


  1. One of the biggest challenges facing single parents in the job market is ________.
  • getting a sufficient salary
  • balancing work and family life
  • minimizing the commute to work
  • getting access to the Internet to search job sites


  1. Which of the following can be an illegal question on an application form under some statelaws?
  • Questions about experience
  • Questions about work stability
  • Questions about applicant’s age
  • Questions about education


  1. Which of the following could be perceived as discriminatory when asked on an employmentapplication form?
  • religion
  • age
  • race
  • All of the above.


  1. A(n) ________ is a procedure designed to solicit information from a person’s oral responses tooral inquiries.
  • interview
  • presentation
  • invigilation
  • prospectus


  1. What is one of the first things you should NOT do to make reference checking moreproductive?
  • have the candidate sign a release authorizing the background check
  • get two forms of identification and make applicants fill out job applications
  • use a structured reference checking form
  • use references provided by the applicant as a source of other references


  1. Which assessment method can be conducted one-on-one or with a panel?
  • job knowledge tests
  • cognitive ability tests
  • structured interviews
  • All of the above.


  1. Which of the following is an example of a reliable test?
  • one that yields consistent scores when a person takes two alternate forms of the test
  • one that yields different scores from two different people taking the test on differentoccasions
  • one that yields one score on a test and a different, but better score on the same test taken on a different occasion
  • one that includes questions that are not repetitive in any way


  1. Which of the following describes using an equivalent-form estimate to assess reliability?
  • different tests to different people and compare test scores of the different people
  • administer two tests deemed the same by experts and then compare participants’ test scores for test one and test two
  • administer the same test to the same people at two different points in time andcompare their test scores at time 2 with the scores at time 1
  • administer a test with x number of items designed to assess a topic, then statistically analyze the degree to which responses to the items vary together


  1. Which of the following tasks is not part of demonstrating content validity?
  • demonstrating that the scores on the test are a good predictor of criterion like job performance
  • demonstrating that the tasks a person performs on the test represent the tasks performed on the job
  • demonstrating the conditions under which the person takes the test resemble the work situation
  • demonstrating that the tasks on the test are a random sample of tasks performed on the job


  1. A ________ is a two or three-day simulation in which 10 to 12 candidates perform realistic management tasks under the observation of experts who appraise each candidate’s potential.
  • video-based situational testing
  • management assessment center
  • work sampling event
  • retreat


  1. What type of question is the following: “Imagine that you have just been assigned the task ofwinning the business of our competition’s biggest client. How would you proceed?”
  • directive
  • puzzle
  • behavioral
  • situational


  1. The third step in the training process is to ________.
  • conduct a needs analysis
  • develop the program or course
  • design the program content
  • train the targeted group of employees


  1. Which of the following training methods is the most familiar?
  • informal learning
  • on-the-job training
  • lectures
  • apprenticeship training


  1. Rebekah was hired soon after graduation and assigned to complete a management traineeprogram. She will move to various jobs each month for a nine-month period of time. Heremployer is utilizing the ________ form of training.
  • job rotation
  • understudy
  • special assignments
  • coaching


  1. Another term for vestibule training is ________ training.
  • cubicle
  • apprenticeship
  • computer-based
  • simulated


  1. Bobby demonstrates the correct way to do a job. He is using which training technique?
  • behavior modeling
  • instruction by example
  • demonstrational prowess
  • None of the above.


  1. Any attempt to improve managerial performance by imparting knowledge, changing attitudes,or increasing skills is called ________.
  • management development
  • on-the-job training
  • diversity training
  • performance improvement programs