BSHS 402 Case Management Entire Course


BSHS 402 Week 1 Learning Team Weekly Summary


BSHS 402 Week 1 DQ 1


Describe the populations served by case managers.


BSHS 402 Week 1 DQ 2


Define the following terms:

o    Assessment

o    Chronic illness

o    Developmental disability

o    Monitoring

o    Outreach

o    Service coordination


BSHS 402 Week 2 Learning Team Weekly Summary


BSHS 402 Week 2 DQ 1


Describe the benefits and drawbacks for case management of managed care. Share your own experiences with or observations of managed care and case management.


BSHS 402 Week 2 DQ 2


Briefly describe what a case manager might do in each step of the model of case management found in your textbook.


BSHS 402 Week 3 Learning Team Exercise Quiz

BSHS 402 Week 3 Learning Team Weekly Summary


BSHS 402 Week 3 DQ 1


List the components of an intake interview. In other words, what do you need to find out? List the components of assessment. Describe how you would assess the seriousness of the problems and the steps you might take to address them.


BSHS 402 Week 3 DQ 2


Describe the process of setting goals. Describe the connection between intervention planning and resource utilization.


BSHS 402 Week 4 Learning Team Assignment Diversity Issues Exercise – Assessment and Interpersonal Skills


Discuss with your teammates your differences in sex, race, culture, politics, and religion. After you have completed your discussion, talk to each other about what you found hard to discuss, what you found easy, and whether or not what you experienced relates to your work with clients. Be Prepared to discuss your experiences with the rest of your classmates in the Main forum as a response to DQ#4 for Week Three.

Conduct an online search for software designed to help case managers track clients, gather statistical data, generate reports, access resources, and record contacts. Review at least three programs. Discuss your findings as a group. Discuss the value of such systems in the case management process and the provision of client services. Prepare to informally report on your findings in Week Four.


BSHS 402 Week 4 Learning Team Weekly Summary


BSHS 402 Week 4 DQ 1


Explain the difference between counseling and therapy. What do case managers do?


BSHS 402 Week 4 DQ 2


Describe resources available in your community and how they might be used. You may find information about these resources through directories and on the Internet.


BSHS 402 Week 5 Individual Assignment Area Mandates Paper – Special Population


Submit paper covering Area Mandates. For this assignment, you need to include the following information:

  • Research your local and state mandates for reporting suspected abuse of children, adults, and the elderly populations.
  • Discuss your local and state requirements, for a case manager or other mandated reporter, to report abuse and neglect of both children and adults.
  • Indicate which state you live in and cite the appropriate law, statute, or regulation.


BSHS 402 Week 5 Learning Team Assignment Case Manager Interview


Discuss how you would encourage and address each of the following issues as a case manager who is establishing an initial relationship with a client:

  1. Establishing a relationship
  2. Motivating a client
  3. Fostering client participation and empowerment
  4. Providing survival skills and relevant information
  5. Providing support
  6. Beginning the process of problem identification