BSHS 441 Entire Course Week 1-5 ( A Graded )


BSHS 441 Week 1 DQ 1

Define the following terms and describe the role of the human services worker in regard to each function; provide an example of how each might be used:


o    Advocacy

o    Mediation

o    Arbitration

o    Mediation-arbitration


BSHS 441 Week 1 DQ 2

Describe three ethical issues involved when taking the role of mediator and provide examples of each.


BSHS 441 Week 1 Individual Assignment Paper on a Specific Population and the Advocate Role

BSHS 441 Week 2 Individual Assignment Literature Review of Mediation and Advocacy
BSHS 441 Week 2 Team Assignment Interview of a Social Service Agency Using Advocates
BSHS 441 Week 2 DQ 1

Describe conflict styles and discuss how you, as a mediator, might increase positive interaction in mediation with someone of each style.

BSHS 441 Week 2 DQ 2

Compare and contrast interest-based negotiation with power- and rights-based negotiations.


BSHS 441 Week 3 Individual Assignment Paper on the Challenges of Being an Advocate and Neutral Facilitator (Mediator)
BSHS 441 Week 3 Team Assignment Interview of a Social Service Agency on Their Use of Mediation
BSHS 441 Week 3 DQ 1

Describe a win/win negotiation and give an example.


BSHS 441 Week 3 DQ 2

Define BATNA.

BSHS 441 Week 4 Individual Assignment Paper Based on Literature Review
BSHS 441 week 4 Team Assignment Interview With a Social Services Lobbyist
BSHS 441 Week 4 DQ 1

How does a human services worker integrate the use of mediation, or third-party neutrality, when he or she also serves as an advocate for the client and is an employee of the agency?


BSHS 441 Week 4 DQ 2

Describe the philosophical positions of the major political parties on providing social services for the homeless, the poor, victims of disasters, victims of prejudice, children, and single parents.

BSHS 441 Week 5 Individual Quiz
BSHS 441 Week 5 Team Assignment Presentation on the Use of Mediation within an Agency Setting
BSHS 441 Week 5 DQ 1

 Who holds the power for creating social change within the social service industry? Support your answer.


BSHS 441 Week 5 DQ 2

Can we have client advocacy, a forum for conflict resolution, and agents for policy change without competing for limited dollars and resources? Why? What do you see as the most vital function?