BSHS 441 Entire Course Week 1-5 ( A Graded )
Define the following terms and describe the role of the human services worker in regard to each function; provide an example of how each might be used:
o Advocacy
o Mediation
o Arbitration
o Mediation-arbitration
Describe three ethical issues involved when taking the role of mediator and provide examples of each.
BSHS 441 Week 1 Individual Assignment Paper on a Specific Population and the Advocate Role
Describe conflict styles and discuss how you, as a mediator, might increase positive interaction in mediation with someone of each style.
Compare and contrast interest-based negotiation with power- and rights-based negotiations.
Describe a win/win negotiation and give an example.
Define BATNA.
How does a human services worker integrate the use of mediation, or third-party neutrality, when he or she also serves as an advocate for the client and is an employee of the agency?
Describe the philosophical positions of the major political parties on providing social services for the homeless, the poor, victims of disasters, victims of prejudice, children, and single parents.
Who holds the power for creating social change within the social service industry? Support your answer.
Can we have client advocacy, a forum for conflict resolution, and agents for policy change without competing for limited dollars and resources? Why? What do you see as the most vital function?
