MGT 330 Final Exam Guide 100% Correct Answers


Which of the following statements regarding vision is NOT accurate?


The first step in effective delegation is selecting the person to whom you will delegate.


 If Rosanne, a manager at XYZ delegates responsibility to a subordinate, she is relieved of the ultimate responsibility and accountability to higher-ups.



 A basic characteristic of decentralized organizations is delegating authority to people at lower hierarchical levels to make decisions and take action.



Which of the following does NOT describe effective plans in organizations?


Which is the first step in the formal planning process?



Honesty, caring, loyalty, fairness, and integrity are all examples of:


The final stage in the human resource planning process is to:

The programming stage of human resources management consists of:


 The planning process of human resources management begins with:



An organization chart conveys all of the following EXCEPT:


A process in which different individuals and units perform different tasks is:


Which of these is created through the division of labor and job specialization?


Which of the following is an advantage of product departmentalization?


 Ruby recently accepted a job with a large insurance firm as an internal auditor. Ruby has found that her job is different than the internship she had at an accounting consulting firm. The insurance firm has strictly defined job responsibilities and lines of communication. For every decision Ruby needs to make, approval must be obtained from upper management. Overall, she has found the atmosphere to be quite formal as compared to the internship. Ruby has concluded that the insurance firm has:




An organization with departmentalization that groups units around products, customers, or geographic regions is called a:



A mental image of a possible and desirable future state of the organization is a(n):



Which of the following reflects a possible cause for an inappropriate vision?


A leader is:


Behavior that provides guidance, support, and corrective feedback for the day-to-day activities of work unit members is:


The right or authority to tell employees what to do and what they are obligated to comply with the orders is:



Which type of power is dominant when a leader utilizes her ability to control punishments?



To be competitive in a global economy, Europeans must increase their level of:


Under ___________, member countries have agreed to adopt a common European currency called the Euro.



The areas described in the text as most dominant in the global economy include:         



Control has been called one of the Siamese twins of management. The other twin is:



A process that directs the activities of individuals toward achieving organizational goals is:



Which of the following is not a symptom of an out-of-control company?



Which of the following is NOT one of the four major steps in the control process?


When Jennifer concentrates on the significant deviations from established standards, she is using:


The last step in the control process is:



The key management functions include:




Planning involves all of the following EXCEPT:



The four traditional functions of management include planning, organizing, leading, and service.



Specific government organizations in a firm’s immediate task environment are called ______________.



Organizations that are affected by and that affect their environment are called ____________.


The competitive environment includes all of the following EXCEPT:



A clear advantage of the product form of departmentalization is that task responsibilities are clear.


The assignment of different tasks to different people or groups is the:


The targets or ends the manager wants to reach are called:


Plans are:


A plan designed to achieve a set of goals that are not likely to be repeated in the future is a:




 _____________ plans might be referred to as ‘what-if’ plans.


A plan that focuses on ongoing activities and may become a more permanent policy or rule is a:


The moral principles and standards that guide behavior in the world of business are:


A system of rules that governs the ordering of values is referred to as:



Which of the following is NOT an example of a value, as defined in the textbook?



Companies use empowerment programs, continuous improvement, and total quality initiatives to achieve:



Establishing formal systems for managing people in the organization is the function of:


The organizational pyramid is commonly called the:



 Legitimate power is described as power that exists through:


Which country does the text describe as becoming the largest producer and consumer of many of the world’s goods?


NAFTA combined the economies of:


Control based on the use of pricing mechanisms and economic information is:



Where are performance data commonly obtained?


The outcome of situational analysis is:



The different types of effective plans include:


Which of the following statements is TRUE regarding employee behavior?


 A situation, problem, or opportunity in which an individual must choose among several actions that must be evaluated as morally right or wrong is:


The ability to influence others is:



Behavior that gives purpose and meaning to organizations, while envisioning and creating a positive future is: 


One study found that manufacturing labor costs ___ an hour in China, compared to ____ dollars in the United States.



The use of rules, regulations, and authority to guide performance is:


Using budgeting, statistical reports, and performance appraisals to regulate behavior and results are all components of:



Expected performance for a given goal is a target that establishes a desired performance level, motivates performance, and serves as a benchmark against which actual performance, and is assessed as a:





_______________ involves analyzing a situation, determining goals to be pursued, and deciding upon the actions that will be taken to achieve these goals.




Robert was recently hired as the workplace safety compliance officer at ABC Power Company. Robert will have the responsibility to monitor regulations from which of these government agencies?




If expansion to Australia does not materialize, Widget, Inc.’s backup plan is to expand to Asia. This backup plan is an example of a:




Human resources planning has three stages. They are:




 _______ power is dominant when a leader utilizes his or her ability to control rewards.


Control based on the norms, values, shared goals, and trust among group members is:



The macroenvironment includes all of the following EXCEPT:


Building a dynamic organization is another way of describing which function of management?



Amy Jane, a new manager at C & D Grooming, has been asked to focus on the competitive environment of the organization. Which of these factors is among those Amy Jane should focus on?



The assignment of additional responsibilities to a subordinate is referred to as:



A plan to integrate new employees into a new system of payroll is an example of which type of plan? Assume that you anticipate making this change only once.



Management is the process of working with people and resources to accomplish organizational goals.



Controlling is the management function of monitoring progress and making needed changes. 



Frontline managers or operational managers are lower level managers who supervise the operations of the organization.



Technical skills pertain to the ability to identify and resolve problems for the benefit of the organization and its members.



Barriers to entry are conditions that prevent new companies from entering an industry.



Environmental scanning mean searching for and sorting through information about the environment.



Competitive intelligence is a method for predicting how variables will change the future.



Tactical planning is the process of identifying the specific procedures and processes required at lower levels of the organization.



The strategic vision moves beyond the mission statement to provide a perspective on where the company is headed and what the organization can become.



Core competencies are the unique skills and or knowledge an organization possesses that give it an edge over competitors.



Ethics is the system of rules that governs the ordering of values.



A centralized organization is one in which lower-level managers make important decisions.




A matrix organization is a hybrid form of organization in which functional and divisional forms overlap. 



 Logistics is the movement of resources into the organization (inbound) and products from the organization to its customers (outbound).



Human Resource Management (HRM) refers to staffing, training, performance appraisal, rewards, and labor relations.



Feedforward control takes place before operations begin and includes policies, procedures, and rules designed to ensure that planned activities are carried out properly.



An internal audit is an evaluation conducted by one organization, such as a CPA firm, on another.



Democratic leadership is a form of leadership in which the leader solicits input from subordinates.



Accountability is the expectation that employees will perform a job, take corrective action when necessary, and report upward on the status and quality of their performance.



The number of subordinates who report directly to an executive or supervisor is known as the span of control.



The four traditional functions of management are




________ is the management function of assembling and coordinating human, financial, physical, informational, and other resources needed to achieve goals.



___________ is the management function of systematically making decisions about the goals and activities that an individual, a group, a work unit, or the overall organization will pursue in the future.



__________ is the management function that involves the manager’s efforts to stimulate high performance by employees.



_____ is a process planner’s use, within time and resource constraints, to gather, interpret and summarize all information relevant to the planning issue under consideration.



________ is an organization’s basic purpose and scope of operations.



_______ are groups and individuals who affect and are affected by the achievement of the organization’s mission, goals, and strategies.



Which of the following does ‘S’ stand for in the SWOT analysis?



The ________ depicts the positions in the firm and how they are arrangeAnswer-



A __________ organization is one in which high-level executives make most decisions and pass them down to lower levels for implementation.



In a _____ organization, jobs (and departments) are grouped around specialized activities such as production, marketing, and human resources.



An organizational form that emphasizes flexibility is  ________.



_________ is a leadership perspective that focuses on individual leaders and attempts to determine the personal characteristics that great leaders share.



________ is a form of leadership in which the leader makes decisions on his or her own and then announces those decisions to the group.



_________ is the use of rules, regulations, and formal authority to guide performance.



_______ is the control that focuses on the use of information about previous results to correct deviations from the acceptable standarAnswer-



__________ is a leadership philosophy characterized by an absence of managerial decision making.




Actions taken to ensure that the work group or organization reaches its goals are known as ________.



An organizational form that emphasizes flexibility is ____________



A leadership perspective that attempts to identify what good leaders do is called ________

Answer- behavioral