East Tennessee State University Keeping Up Appearances Journal Case Study Journal 1: Case Study – Keeping Up Appearances   Bill and Rachel are both analysts in the market research department at Bravo Inc. Bill is generally viewed as a top performer. Objectively, his work is good, but he really excels at self-promotion. When dealing with others, he is a tough negotiator, confident to the point of being cocky. He likes to win and win big. He is unafraid of stepping on anyone’s toes and lives by the motto that it is easier to beg forgiveness than to ask permission. Rachel is bright and hard-working; however, she is also timid and generally has low self-esteem. She doesn’t promote or publicize her accomplishments and instead relies on others to notice the good work she does. She has a very difficult time standing up for herself, which often results in others taking advantage…    read more