ERP Implementation Project Plan You are the newly appointed IT Director of Fitter Snacker. You are well aware of the operational problems in the company. Business processes are neither effective nor efficient, due to the presence of multiple legacy systems. The company is falling behind competitors in both operational costs and customer services. You understand the solution lies in the replacement of the legacy system by an ERP system. As you start preparing for the ERP systemproject plan for presentation to the Board of Directors, a number of issues are apparent: 1. Establish the criteria in selecting the right ERP system for the company – as Fitter Snacker is a small/medium enterprise, you cannot afford systems like SAP or Oracle, in fact, you know these large scale ERP systems will be an overkill for Fitter Snacker.